Privacy Policy

Privacy Policy for https://off-road-hitches-edinburg-texas.rgvtruckparts.com

Introduction

Welcome to https://off-road-hitches-edinburg-texas.rgvtruckparts.com (hereinafter referred to as “Off Road Hitches Edinburg Texas,” “we,” or “our”). We are committed to protecting your privacy and securing the personal information you share with us. This Privacy Policy outlines our practices regarding the collection, storage, use, and disclosure of your personal data in adherence to various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s Connecticut Transparency and Accountability in Data Practice Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://off-road-hitches-edinburg-texas.rgvtruckparts.com
  2. Any mobile applications or services offered by us
  3. Online forms and surveys you may complete on our platform
  4. Interactions with our customer support team, including emails, phone calls, and text messages

Please note that this policy does not extend to third-party websites, applications, or services accessed through links on our site, as they have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy outlines the ways in which we process your personal data:

  1. Account Users: If you create an account on our platform, we collect and store your account information, including login credentials, name, and contact details.
  2. Payments: When making purchases or processing payments, we gather financial information such as cardholder name, card number, expiration date, and billing address.
  3. Purchase Details: We record the products you buy from us, including quantities, purchase dates, and transaction amounts.
  4. Mobile Device Identifiers: Our applications may collect unique device identifiers to enhance user experience and analytics.
  5. Location Data: With your consent, we may access your location data to provide personalized services or recommendations.
  6. Feedback and Reviews: We encourage customer feedback and reviews, which help us improve our products and services.
  7. Social Media Information: If you choose to log in through social media accounts on our platform, we will collect and store the information provided by those platforms.
  8. Product Interaction: We track your interactions with our products, including views, clicks, and purchases, to better understand your preferences.

Personal Data Collection

We collect personal data through various means:

  • User input forms on our website or applications
  • Automated tracking technologies, such as cookies (explained in detail below)
  • Third-party service providers who assist us in processing and analyzing data

Cookies

We employ cookies to enhance your experience while using our website or applications. Cookies are small text files stored on your device that serve various purposes:

  • Strictly Necessary: These cookies enable core features like logging into your account and navigating through our site.
  • Preference: They remember settings you’ve chosen, such as language preferences.
  • Analytics: Analytics cookies help us understand user behavior to improve our services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data only for as long as necessary or permitted by law. The retention periods vary depending on the type of data:

  • Account information and transaction records may be kept for 7 years after your last interaction.
  • Financial data, such as payment card details, is encrypted and stored securely in accordance with PCI DSS standards, typically for 3 to 5 years.
  • We delete or anonymize most other personal data once it is no longer needed for the purposes specified herein.

Children’s Privacy

Our services are not directed towards children under 18 years of age. We do not knowingly collect or store personal information from such individuals.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Rectification: If your data is inaccurate or incomplete, you can ask us to rectify it.
  • Erasure (Right to be Forgotten): In some jurisdictions, you may request the deletion of your personal data.
  • Restriction: You can limit our processing of your data in specific circumstances.
  • Portability: You have the right to receive your personal data in a structured, commonly used format.
  • Objection: You can object to the processing of your data for certain purposes.
  • Non-Discrimination: You cannot be discriminated against for exercising your data privacy rights.

To exercise any of these rights, please contact our Data Privacy Team at your earliest convenience.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any significant changes will be posted on our website with an updated revision date. We encourage you to review this page periodically for the latest information.

Contact Information

For questions, requests to unsubscribe, or queries regarding your data privacy, please contact us: